FAQs

Our specialities are branding design, websites, package design, and marketing templates for creative businesses - anyone from podcasts and content creators to photographers and stylists. In the end, it’s really about the goals and values of the individual client that we connect with and ultimately make us want to serve them.

All projects are first come, first serve and booked 1-3 months in advance. We take up to two clients a month to maximize the design process with each individual. If interested, you can fill out a form on the contact page and request a project start date!

Depending on the project, it could take anywhere from a 1 week to a few months. We are on a strict timeline to ensure success in this boutique business. Clients who do not follow the deadlines and timelines that are presented in the initial stages of the project process will be fined.

Due to timing, availability, and project goals, we do not take on every project. However, we do make it a priority to connect with each and every inquiry, start a conversation, and get to know the client's project goals and see their vision. Who knows! There could be a creative collaboration down the line.

Very! We’ve had clients who come to us with their own logos that they simply need a website for, and visa versa. All packages, including pricing and deliverables, are custom to fit your needs and pain points for the project. For more information on all of our services, click here.

Once the project contract is signed, the project invoices will be sent electronically via our Asana. From there, we accept payments in the form of checks, Zelle, Venmo, or bank transfer.

After the signed contract is delivered to us, we will send over all of our Client On-Boarding Materials, including a Brand Q + A and kit with all of the project expectations and guide through each phase. The Brand Q + A is a pre-project questionnaire that will be filled out by you, with questions that really narrow down your brand/business vision, details and goals.

We create template-based websites on Squarespace or custom websites on ShowIt, Squarespace, and Shopify.

Essentially, no because branding and web designers are not photographers and copywriters. However, we do provide creative direction as an add-on to any package - which includes an inspiration board and shot list. For copywriting, we have a few amazing professionals ready to help with web design copy that can be added on to any project.

• Font licenses

• Additional revision rounds

• Website Hosting and Subscriptions

• Copywriting 

• Brand Photography and Image Sourcing

• Printing Fees

Yes! We know that branding and/or web design is a big investment so we're flexible when it comes to payment. Typically all projects require a 50% deposit upon signing to reserve your spot in our calendar, with the remaining balance billed across the duration of the project.